Have a question or just want to say hello? Drop us a line at the e-mail address below or use this handy contact form.

PS - Don't forget to check our FAQ page for info on shipping, return policies, and more.

Richmond Thread Lab
Decatur & 5th Street
Richmond, VA 23224

By email:

Our online customer service hours are: Monday - Friday 10:00am to 5:00pm EST
Please allow up to 24 hours for a response to your inquiry.
Emails sent during non-office hours will be responded to on the next business day.

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